Terms and Conditions

1. Introduction

Welcome to Fastlaner. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Fastlaner, you agree to comply with these terms.

2. General Information

  • Fastlaner operates in Saudi Arabia and complies with local laws, including the E-Commerce Law and Consumer Protection Regulations.

  • Our official contact email is help.fastlaner@gmail.com.

3. Orders and Payments

  • By placing an order, you confirm that all details provided are accurate.

  • We accept secure online payments through approved payment providers.

  • Orders are processed upon successful payment confirmation.

4. Shipping and Delivery

  • We offer Express (1-2 days) and Standard (2-4 days) delivery within Saudi Arabia.

  • Free standard delivery is available for orders over 299 SAR.

  • Shipping fees are non-refundable once the order has been dispatched.

5. Returns and Refunds

  • Customers have 5 days from receiving the item to request a return.

  • Returned items must be unused, in original packaging, and with tags attached.

  • Certain items, such as sealed hygiene products and collectibles, are non-returnable.

  • Refunds are issued once the returned item is received and approved.

6. Cancellations and Order Changes

  • Orders can be canceled before they are shipped.

  • Once an order is dispatched, it cannot be canceled, and the return process must be followed.

7. Intellectual Property

  • All content on Fastlaner, including logos, product images, and text, is protected under intellectual property laws.

  • Any unauthorized use, reproduction, or distribution of content is prohibited.

8. Limitation of Liability

  • Fastlaner is not responsible for delays caused by third-party logistics providers.

  • We are not liable for any indirect, incidental, or consequential damages related to the use of our products.

9. User Conduct

  • Customers must not use the website for fraudulent activities, hacking attempts, or any action violating Saudi laws.

10. Privacy Policy

  • Your personal data is handled according to our Privacy Policy, in compliance with Saudi Arabia’s Personal Data Protection Law (PDPL).

11. Changes to Terms

  • Fastlaner reserves the right to update these Terms and Conditions at any time.

  • Any changes will be posted on our website and become effective immediately.

12. Contact Us

For any inquiries regarding these terms, contact us at:

📧 Email: help.fastlaner@gmail.com
📞 Phone: +966 545 476 033